Refund policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached and, when applicable, in its original packaging. You'll also need your receipt or proof of purchase.

To start a return, contact us at jonahboard@icloud.com. Returns must be requested and approved before an item is sent back. If your return is accepted, return instructions and, when applicable under our return policy, a return shipping label will be provided. Please do not send merchandise to an address without first receiving return instructions.

Items returned without first requesting a return may not be accepted.

Damages and issues

Please inspect your order when it arrives. Contact us as soon as possible if your item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

Exceptions and non-returnable items

Certain types of items may not be eligible for return, including perishable goods, custom or personalized products, personal-care goods, hazardous materials, flammable liquids or gases, and gift cards. Please contact us if you have questions about whether a specific item is eligible for return.

Exchanges

We do not guarantee direct exchanges because product availability can change quickly. The simplest way to obtain a different item or size is to request a return for the original item and, once the return is accepted, place a separate order for the new item if it is still available.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, applicable law may give you the right to cancel or return your order within 14 days without providing a reason. The item must be returned in the same condition in which it was received, unworn or unused, with tags attached and, when applicable, in its original packaging, along with the receipt or proof of purchase. Any mandatory consumer rights provided by applicable law remain unaffected.

Refunds

Once your return has been received and reviewed, you'll be notified of the outcome. If approved, your refund will be issued automatically to your original payment method. Please remember that your bank or credit-card provider may require additional time to process and post the refund.

For any return questions, contact us at jonahboard@icloud.com.